![]() Be sure to search all inbox folders (including Promotions and Spam).If you don’t get a password reset email from within a few minutes, do the following: ![]() Now, sign in to discovery+ with your account email and your new password.Enter and confirm your new strong password (at least 8 characters, with an uppercase letter, a lowercase letter, and a number) and choose Save.Open this email and choose Reset Your Password.Check your inbox for a Reset your password email sent by discovery+.Enter your discovery+ account email and choose Email Me.On the sign-in screen, choose Forgot Password?.For more info, go to Watch discovery+ via another app. Instead, you can stream discovery+ using the app where you signed up. Note If you subscribed to discovery+ through Amazon Prime Video Channels, The Roku Channel, DIRECTV, DIRECTV STREAM, DISH, or Sling TV, you can’t sign in to discovery+. You may need to try more than one of these solutions: If you’re having trouble signing in to discovery+, here are some things to try. Video playback issues: freezing, buffering, fuzzy video, black screen.Video player crashes during commercial breaks.discovery+ app is crashing or will not load.AVFoundationErrorDomain-11819 on Apple TV or iOS.Video playback issues on Android mobile devices - Video Enhancer and Color Effect Settings.Using AirPlay to stream from your device to your TV.Using a cellular connection to stream content.Geo-Restriction and streaming outside of the United States.Using Chromecast to cast from your device to your TV.discovery+ Exclusive and Original Content.Browsers and devices supported by discovery+.I am being asked to input a Passcode on my Apple TV.Ads displaying with discovery+ (Ad-Free) plans.Multiple or unauthorized account charges.Redeeming a discovery+ gift card, voucher or promo code.Password does not meet security standards.Accessing discovery+ without a subscription.Subscribing to discovery+ Amazon Prime Video Channel.If you subscribed at or via the discovery+ app, go to Sign In to discovery+. Need help? Please contact your provider for support. Sling TV: Install the Sling TV app and sign in with your Sling TV account.DIRECTV and DIRECTV STREAM: Go to How to access discovery+.Sign in with your Roku account and search for the discovery+ channel. The Roku Channel: You can stream discovery+ on The Roku Channel (on your Roku) and at on your computer.Sign in with your Amazon account and search for the discovery+ channel. Amazon Prime Video Channels: You can stream discovery+ using the Prime Video app and at /gp/video/storefront on your computer.(You won’t have access to the discovery+ app.)įind who you subscribed through below and follow the steps: If you subscribed to discovery+ through Amazon Prime Video Channels, The Roku Channel, DIRECTV, DIRECTV STREAM, DISH, or Sling TV, you’ll need to stream discovery+ using those apps where you signed up.
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